I keep infrastructure, identity, and security running for 2,500+ end users across 20+ clients.
I built my first computer at eight, and that curiosity turned into a career. Today I manage IT infrastructure and security for 2,500+ end users across 20+ clients at InterWorks, mostly self-taught in scripting and AI along the way.
01About
Originally from East Setauket, New York, I made the move to Oklahoma State University, where I earned a degree in Management Information Systems with minors in Data Science and Information Assurance. I built my first computer at eight, and that early curiosity turned into a career managing large, high-density client environments. I'm mostly self-taught in scripting and AI, and security has been a constant thread since my earliest days with computers.
I love going above and beyond what's actually asked of me, and lately that's meant exploring how AI can augment IT operations: searching and remediating niche issues faster, and documenting what gets done along the way. I take that same curiosity into personal projects too, building tools like a stock-trading screener and a pipeline for generating kids' coloring books. I still build computers for fun, including every gaming rig my friend group uses to play together remotely.
02Technical Skills
Platforms
Windows Server, Linux (Ubuntu/Debian/CentOS/Red Hat), macOS
Identity & Directory
Active Directory (on-prem, cloud, hybrid), Azure AD / Entra ID, Group Policy, AWS, Google Workspace
Data & Databases
SQL Server, PostgreSQL, Tableau, Databricks, Access Management, API setup & testing
Networking
Dell, Cisco, Ruckus, Aruba, HPE, Ubiquiti (UniFi) — switching, routing, firewalls, wireless, VLANs
Security & Forensics
Forensic investigations, incident reporting, compliance audits, client security reviews, pen test remediation, Autopsy, Magnet Forensics
MDM
Microsoft Intune, Jamf Pro, Jamf
RMM & Tooling
Datto RMM, Freshdesk, Freshworks, ScreenConnect, Zendesk, ServiceNow
Support
Desktop support (Mac, Linux, Windows), mobile (Android, Windows, Apple), PC & application lifecycle management, asset tracking (procurement to depreciation)
03Professional Experience
Systems Engineer — InterWorks, Inc.
- Manage a portfolio of 20+ clients, including their sub-clients and tenants, supporting approximately 2,500+ end users across diverse technical environments.
- Administer and maintain Linux (Ubuntu/Debian/CentOS/Red Hat) and Windows servers across on-premises, cloud, and hybrid environments for multiple client organizations.
- Serve as team subject matter expert for Google Workspace (Admin Console, Google Apps, Analytics, Postmaster Tools) and MDM platforms (Microsoft Intune, Jamf Pro, Jamf).
- Manage Windows and macOS endpoints and mobile devices (iOS/Android) across the full client base, including provisioning, policy enforcement, and lifecycle management.
- Handle networking tasks across Dell, Cisco, Ruckus, Aruba, HPE, and Ubiquiti (UniFi) equipment, including switches, firewalls, wireless access points, and routing configurations.
- Maintain deep Active Directory expertise, including user and group management, GPO configuration, and hybrid identity environments.
- Lead Databricks environment setup and SQL permissions projects, including contractor account provisioning with least-privilege access controls across Active Directory, SQL Server, PostgreSQL, and Databricks.
- Troubleshoot and support BI solutions, including Tableau reporting and data access issues.
- Conduct forensic investigations, produce detailed incident reports, perform compliance audits and pen test remediation, and deliver security-focused findings and recommendations to clients using tools including Autopsy and Magnet Forensics.
- Provide escalated desktop and helpdesk support alongside standard break/fix and end-user support across all managed clients, using platforms including Datto RMM, Freshdesk, Freshworks, ScreenConnect, Zendesk, and ServiceNow.
- Service clients across multiple time zones, ensuring consistent support and response regardless of geography.
IT / Security Intern — InterWorks, Inc.
- Supported internal IT and security operations, providing in-person and remote assistance to users across an international scope.
- Remediated emerging security vulnerabilities and assisted with security policy enforcement.
- Worked through vendor security assessments.
- Assisted with managing servers, wireless networks, and IT infrastructure for all of InterWorks.
Helpdesk Phone Agent — Oklahoma State University
- Monitored multiple ticket queues and provided phone-based support to students, faculty, and staff across the OSU system.
- Resolved technical and non-technical issues, ensuring satisfactory outcomes through consistent follow-up.
04Certifications & Learning
CompTIA Security+
Studying now
Zoom Phone Certified
Certified, not current
Zoom Admin Certified
Certified, not current
Datto RMM Technician
Certified, not current
Datto RMM Admin
Certified, not current
05Projects
Real-Time Data Platform for a Global Enterprise Client
Rebuilt a failed vendor implementation into a production Azure Databricks environment, VNet-injected into a global client's existing network and connected via a real-time change-data-capture pipeline. Pushed back on an insecure vendor-proposed shortcut in favor of VPN- and AD-gated access with zero public exposure.
StatTracker-Golf
Golf stat tracking web app, built with AI-assisted development on Replit and shipped through a GitHub deployment workflow.
Bethpage Black Tee-Time Automation
Tampermonkey userscript that automates competitive tee-time booking on ForeUp — handles timing, form submission, and retry logic against a high-contention booking window.
06Education
Oklahoma State University
Bachelor of Science in Business Administration — GPA 3.5
Major: Management Information Systems · Minors: Information Assurance & Data Science
Graduated May 2022